Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-heatmap-tracking-for-gym-traffic.livebursts.com (hereinafter referred to as “AI Heatmap Tracking for Gym Traffic,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information you provide to us when you access and interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy describes the ways in which we process your personal data when:

  1. You use our applications and services as an authorized user, creating an account, or participating in membership-based features.
  2. You visit our websites, including interacting with website forms, surveys, or comment sections.
  3. You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details associated with your user account, including username, email address, and password hashes.
  • Payment Information: Credit card details, billing addresses, and payment history when you make purchases or subscriptions.
  • Financial Information: Banking information for direct debits or transactions processed through our platform.
  • Purchase Information: Products or services you have bought from us, along with order details and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network data, which can be used to recognize your device.
  • Location Data: Geographic coordinates captured when using our location-based services or when we process your device’s GPS data.
  • Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  • Social Media Information: Data from social media platforms when users choose to log in via social media accounts or share content on our platform.
  • Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.

We collect this data through various methods: user input forms, account registration, direct interactions with our customer support team, automated tracking technologies (such as cookies and device fingerprinting), and third-party service providers.

Cookies and Similar Technologies

We use cookies and similar tracking technologies for several essential purposes:

  • Strictly Necessary: These cookies enable core features like login, account management, and secure transactions.
  • Preferences: We use them to remember your user preferences, language settings, and display choices.
  • Analytics: Analytics cookies help us understand how you interact with our site, improve performance, and optimize content for better user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purpose for collection:

  • Account Information: Retained until your account is active, or if inactive, until required for legal compliance or to resolve disputes.
  • Payment Data: Stored securely for as long as needed to complete transactions and fulfill financial obligations.
  • Purchase History: Kept for billing and record-keeping purposes, typically for a period of 7 years.
  • Customer Support Interactions: Retained to provide better service and improve our products, usually for 2 years.

When you request the deletion of your account or specific data, we will respect those requests within a reasonable timeframe, subject to legal obligations.

Your Privacy Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access and Rectification: The right to access and request corrections for your personal information held by us.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data under certain circumstances.
  • Restriction: Limiting or restricting the processing of your data in specific situations.
  • Portability: Receiving your personal data in a structured, commonly used format, and transferring it to another controller.
  • Objection: Objecting to the processing of your data for direct marketing purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise any of these rights or have questions about your privacy, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be notified via a prominent notice on our website, and updated policy versions will be accessible through this page. We encourage users to review this page periodically to stay informed about their privacy rights.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or our data practices, please contact us:

  • Email: [email protected]
  • Address: AI Heatmap Tracking for Gym Traffic, Privacy Team, [Street Address], [City, State, Zip Code]